Being successful in today’s fast-paced business environment requires the ability to achieve results by working with and through other people. Regardless of whether you have formal leadership responsibilities or not – you need to be able to influence others to achieve goals. The challenge is that influence, when used inappropriately, can damage relationships and become a roadblock to success.

In the Influencing for Success webinar Michelle will discuss how to achieve positive results by applying the right influence tactics in the right situation.

Target audience

Anyone with either formal or informal authority who would like to improve their influence ski .

Outline

The webinar will include the following elements :

• The Key Elements of Positive Influence
• Personality and Influence
• 7 Influence Tactics and when to Apply Each
• Developing Influential Communications